Terms and Conditions
Effective Date: January 6, 2025
Welcome to Vivamavel! These Terms and Conditions govern the use of our website, including purchasing our products and interacting with our services. By accessing or using the Vivamavel website, you agree to abide by these terms. If you do not agree with any part of these terms, please do not use our website.
1. General Information
Vivamavel is a premium women’s footwear brand based in Independence, Kentucky. We offer a variety of luxury shoes for women, and by using our website or services, you agree to the following terms and conditions.
2. Use of the Website
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the website. You are prohibited from engaging in any unlawful conduct, including but not limited to hacking, data mining, or transmission of harmful software (e.g., viruses, malware).
3. Account Creation
In order to make a purchase on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect unauthorized access to your account.
4. Product Availability and Pricing
Product availability on our website is subject to change. We make every effort to keep the information accurate, but we cannot guarantee that all items will be in stock at the time of your order. Pricing is subject to change without notice, and the final price will be confirmed at checkout. Taxes and shipping fees are additional and will be calculated based on your shipping address.
5. Order and Payment
By placing an order, you make an offer to purchase the selected items. We reserve the right to refuse or cancel an order at any time, including if we suspect fraudulent activity. Orders are processed upon receipt of payment. We accept various forms of payment, including credit cards, debit cards, and PayPal. All payment information is handled securely.
6. Shipping and Delivery
Once your order is confirmed, we will ship it within 2-5 business days. Delivery times vary depending on the shipping method and destination. We are not responsible for any delays or damages during shipping. It is your responsibility to ensure the shipping address is correct.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products. Returned items must be in their original condition, unused, and with all tags attached. Refunds will be issued to the original payment method after the returned product is inspected.
8. Limitation of Liability
Vivamavel will not be held responsible for any direct, indirect, incidental, or consequential damages that may arise from the use of our website or products, including but not limited to loss of profits, data, or business opportunities. Our liability is limited to the amount paid for the products purchased.
9. Intellectual Property
All content on the Vivamavel website, including logos, designs, images, and text, are protected by intellectual property laws and are the property of Vivamavel. You may not reproduce, distribute, or modify any content from our website without prior written consent.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information when you use our website.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Kentucky, USA. Any disputes arising from these terms will be resolved through binding arbitration in accordance with the laws of Kentucky.
12. Changes to the Terms and Conditions
Vivamavel reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this page periodically for any updates.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@vivamavel.com
- Phone: (859) 746-3419
- Address: 635 Astoria Ct, Independence, Kentucky (KY)
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Vivamavel!